If you get a 'sanction letter' speak to your ESA adviser if you have a good reason for missing the interview. You will get another letter if the decision is made to give you a sanction. Your benefit will only be affected once a decision has been made. They will tell you what to do to continue getting support.
You may be able to get a hardship payment if your income-related ESA has been reduced because of a sanction or fraud penalty. You don't have to pay it back. If you are on Jobseeker's Allowance and have a change of circumstance you might be moved across to Universal Credit.
If you have any questions regarding your Jobseeker's Allowance or change to Universal Credit please contact our One Money team or visit www. If you live in a Universal Credit full service area such as Manchester and are looking to apply for JSA Contributions-based because you have recently finished work and have paid in enough National Insurance contributions in the last two full tax years before you claim, you will be advised to claim new style JSA or Universal Credit.
If you are not sure what benefits you should claim, please contact the One Money team or visit www. Overview If you have an illness, health condition, or a disability which means you find it difficult or impossible to work you might be able to get ESA.
How to claim. Information needed to complete your initial claim When you ring to apply over the phone you will need to provide quite a lot of information including: your National Insurance number details of your illness or disability your doctor's contact details work you are doing or details of benefits that you get employer's address and telephone number and dates of employment or last day worked your rent or mortgage details any savings or investments you have, or any other money you receive like benefits or child maintenance bank account details for where you want your ESA paid into Stage 2 - completing the questionnaire ESA50 form You will receive a form in the post.
Stage 3 - attending your assessment You will receive a phone call or letter with a date and time for the assessment. The medical assessment This can be extremely stressful for most people so it is worth finding out more about what will happen on the day and where possible take somebody along with you. Getting ready for your medical assessment Think about how your illness or disability affects you - particularly on bad days — such as: the kind of things you have difficulty with, or can't do at all - for example, walking up steps without help, or remembering to go to appointments what a usual day for you is like - how your condition affects you from day-to-day what a bad day is like for you - e.
For example: your birth certificate your full driving licence a recent bank statement that shows your name and address a gas or electricity bill You should also have with you: any medication you need any aids and appliances that you use like glasses, hearing aids or a walking stick What happens at your medical assessment An independent medically qualified assessor sometimes called a healthcare professional will check how your illness or disability affects your ability to work.
Travel expenses - what you can get back You can get travel costs paid back into your bank account. Public transport - Make sure you keep any tickets or receipts. How much will you get? If you are a carer or have a severe disability, you could get an additional premium. The support group You will be placed in this group if the DWP decide that you are not well enough to work and not well enough to be helped to improve your chance of getting work in the future. It might be worth having a full benefit check to see if this award entitles you to any other benefits or premiums — we can help you do this or you can do it online at: www.
Appealing a decision. Back Support Us In this section you will find information on how you can get involved with supporting Turn2us and the work we do. Back Working With Us In this section you will find information aimed at charity fund providers and those working with people in financial need. Back About Us Turn2us helps people in financial need gain access to welfare benefits, charitable grants and other financial help — online, by phone and face to face through our partner organisations.
Age rules: You must be 16 or over and under State Pension age. What you were doing? If your UC payment includes help with rent, you'll usually need to pay your landlord each month from your Universal Credit payment, even if you live in social housing.
You can ask the DWP to pay your rent directly to your landlord if you're in debt, have rent arrears or are struggling with money. You can work and still get Universal Credit - your Universal Credit will reduce gradually as you earn more. Your Universal Credit will go up if your job ends or you earn less. If you're self-employed, your payment might also be affected by how much the DWP expect you to earn each month - this expected amount is called your 'minimum income floor'.
Find out how the minimum income floor works and if it applies to you. You should apply for Council Tax Reduction - if you get it, it won't reduce the amount of Universal Credit you get. You can also claim other benefits if you have enough national insurance contributions.
For example:. If you get either of these benefits your Universal Credit will be reduced, but there are reasons it's still worth claiming them.
This might make it easier to manage your money. Take a photo or screen-shot of the message that says your claim has been sent - you might need this later to prove when you first claimed. Telephone: Telephone Welsh language : Textphone: Relay UK - if you can't hear or speak on the phone, you can type what you want to say: then You can use Relay UK with an app or a textphone. To register please select your housing association from the list below and enter your work email address.
If your HA is not shown please select other from the list below. To register please select your Citizen's Advice Bureau from the list below and enter your work email address which normally ends. Jobseeker's Allowance You may be receiving Jobseeker's Allowance JSA if you are unemployed or working part time less than 16 hours a week and are available for and actively seeking work. Register Login. Enter your email address or username. Enter your password Password was successfully restored.
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